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Knob Shipment Delay PDF Print E-mail
Written by Keyparts   
Wednesday, 25 June 2014 07:22

We are currently experiencing a delay in the supply of our series of retro styled knobs due to a problem in the manufacturing process in the USA. We are working hard to resolve the delay as quickly as possible.We will provide an update as soon as we have news from the manufacturer.

Our policy for international shipping is to ship the whole order in one consignment there will be a delay in fulfilling international orders that include any delayed stock items. We apologise for this delay and all customers awaiting supply will be notified independently.

 
Site problems resolved PDF Print E-mail
Written by Keyparts   
Thursday, 25 April 2013 08:30

The reported site problems have now been resolved. There is now no requirement to specifically use the www. extension when typing the keyparts URL. Any requests that do not have the www. will be automatically handled within the site and the cookies will now be handled consistantly. This has been checked with Internet Explorer, Firefox and Chrome browsers.

Last Updated on Thursday, 25 April 2013 08:39
 
Keyparts Shop Issues PDF Print E-mail
Written by Keyparts   
Wednesday, 24 April 2013 09:37

We have had a one or two of customers that have had problems when adding items to their shopping cart and viewing the shipping costs. We are currently looking into these issues and believe that the shipping selection is now working, but we have not yet resolved the adding items to cart issue. If you experience this problem please ensure that you use the full internet address of http://www.keyparts.co.uk and not the shorter version http://keyparts.co.uk.

 
Beta Release 3 Available PDF Print E-mail
Written by Keyparts   
Wednesday, 23 January 2013 00:06

The latest beta release software is now available to the testers. This version is available for download from the the Beta Testers Forum pages, together with an updated version of the user manual. Basic configurations are now available on request, these will be configured for keyboard scanning and configuration via MIDI cable 1.

We have had some good feedback and requests for the keyboard controller and have already added some of the functionality to this release. We expect to have System Exclusive and Control replay functionality available in the next release, allowing data to be passed from one configuration file format to the latest one, during the beta program updates.

Last Updated on Wednesday, 23 January 2013 00:12
 
Beta Testers Forum PDF Print E-mail
Written by Keyparts   
Saturday, 20 October 2012 11:29


We have now delivered a small number of keyboard controllers to our beta testers. To allow them roll their sleeves up and get stuck in we have just opened the Beta testers forum. This is the place to ask questions and get your answer.

We will also release beta software updates and corrections to documentation for the testers via this forum.

Currently this forum can be only be accessed by our nominated beta testers for any of the Keyparts projects including hardware projects, software libraries and applications.

 

Last Updated on Monday, 22 October 2012 18:15
 
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